Can I request help from another city?
Yes. Virus removal and software installation can be provided remotely, with no call-out fee. You need a working computer and internet. Send your task and city on WhatsApp; we will agree on connection options and price before starting.
Can I get a price in advance?
PC cleaning and maintenance costs 8,000 ₸; Windows 10 installation is 10,000 ₸ and Windows 11 is 15,000 ₸. PC assembly costs 15,000 ₸ with Windows installation included; parts and a Windows licence are discussed separately. Software installation starts at 1,000 ₸, depending on the number of applications and setup required. Virus removal starts at 1,000 ₸. An on-site visit adds 5,000 ₸.
What if I don’t know the specifications?
Just describe the symptoms in your own words. If possible, attach a photo of the device model or the error message in WhatsApp.
Should I back up my files before servicing?
If the device works, back up important files. Before work starts, tell us which data must be kept.
Do you offer on-site visits, and where is the service located?
An on-site visit in Shymkent costs 5,000 ₸; service labour is charged separately. Confirm the address, time and device drop-off arrangements on WhatsApp.